The ITIL4 Service desk practice - a summary and overview
34:43
YouTubeITSM & RECRUITMENT SERVICES
The ITIL4 Service desk practice - a summary and overview
This video covers the ITIL4 Service desk practice - Consider best of breed ITSM tooling that allows you to integrate / add other practice modules. Watch more to get some useful tips and information about this practice. Consider your CX / UX and also the perception of the service being provided by your desk – its your front of house ! Your ...
4.7K viewsSep 21, 2021
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